Live Chat Support: First.
When you have a question about your law firm’s software, your business won’t pause until you get an answer. That’s why you need a support tool that’s instant, and a live chat support feature can be the perfect solution. NextChapter is the first bankruptcy software to offer an in-app, live chat support solution. Our in-app chat is integrated into our software for attorneys, and we have a team of dedicated customer success specialists who answer your questions instantly. And we’re not talking about chatbots—you’ll be speaking to real people who are experts in all things NextChapter.
20 Reasons to Switch to NextChapter
Now that we're settled into 2020, it may be time for new software for your law firm. NextChapter provides a host of benefits for bankruptcy attorneys, ranging from streamlining processes to improving communication to enhancing your online presence.
In the Cloud: First.
More and more businesses are moving to the cloud. There is a range of benefits of using the cloud, including cost savings and streamlined processes. Your law firm is no exception. Use software that is accessible from anywhere to become more flexible and appealing to modern clients. NextChapter is a cloud-based legal application and was the first true cloud-based bankruptcy software for attorneys. Here’s an overview of the benefits of using the cloud, and how your quality of life can be improved from using cloud-based bankruptcy software.
Meet the Team Monthly: Kelly Oldiges
Meet Kelly Oldiges, one of NextChapter's bright Customer Success Specialists. Originally from Dayton, Ohio, Kelly resides in Columbus and works out of our office in the Short North. She received her Bachelor's degree from the University of Northwestern Ohio and a Master's degree from Bowling Green State University.
NPS Scores for Lawyers
One of the most effective ways to discover how to grow and improve your practice is with client feedback. Understanding the customer experience allows you to assess if what you’re doing is working while giving clients an avenue to share their positive experiences about working with you. The Net Promoter Score, or NPS, is a valuable tool for any law firm. Learn how this popular metric can give you greater visibility into your customer experience.