It’s no longer feasible for your practice to only accept cash and checks for your services. Alternative payment methods have become more and more common, including instant digital money transfer services and credit cards, whether through banks, startups, or apps. Some of the most common digital transfer services include Venmo, Apple Pay, Samsung Pay, Zelle, and PayPal.
In our digital age, your online presence is one of the most important parts of your practice and greatly impacts your ability to get new clients. Younger generations use the internet for everything, and finding products and services in their area is no exception. They are increasingly going online to find attorneys, and the information available to them with a few clicks determines who they’ll hire.
In September, NextChapter was acquired by Fastcase. This acquisition was a huge win for both Fastcase and NextChapter, as well as the entire legal industry! Now that we're on the same team, the sky is the limit. Together, Fastcase and NextChapter will make practicing the law even smarter by broadening our form filing capabilities into other practice areas. The acquisition had a lot of moving parts. Both the Fastcase and NextChapter teams worked diligently to spread the news, support users and migrate Fastcase BK subscriber data into NextChapter.
It's pretty simple—when a client reaches out to you via contact form on your website, phone call, or email, they're expecting a prompt response. They're probably contacting a number of attorneys, trying to get a quote or more information about fees, the legal process, and the like. Responding to prospects within 24 hours seems like a no-brainer. Think about it: A hot lead wants to hire you, so why wouldn't you jump on it? But let's face it, your law firm gets busy. You become wrapped up in current cases, clients, and court. Maybe you've been out of the office or just overlooked the email or voicemail entirely.
Whenever a new technology is introduced in your practice, there will always be some kind of learning curve. New software is no exception, but remember that using innovative tools for your law practice will be worth it in the end. Modern software improves workflows, increases law firm efficiencies, and makes your entire team more collaborative and productive. You’ll no longer have that frustration of outdated, slow, and buggy software, and everything will move quicker.