As virtual work environments are becoming the new normal, take advantage of the many benefits that a remote staff brings to your law firm. Save money on expenses like office space and commuting, and hire flexible virtual assistants who can give you an extra hand on an as-needed basis. You can then focus more on scaling your practice or taking much-needed time off.
Two essential virtual tools to incorporate into your law firm are Ruby’s virtual receptionists and Paralegals as a Service from NextChapter.
Virtual Receptionists with Ruby
Ruby is a growing company that provides small businesses with remote customer support via their live virtual receptionist offering. The receptionists answer phone calls and chat messages so businesses can focus on other important tasks. Their team is available to help you 24 hours a day, 7 days a week. Businesses can personalize the greeting each receptionist uses when answering calls, and they can then forward calls to you, take a message, or send the call to voicemail.
When you receive a message from a customer, you’ll be notified via text message, email, or app notification, whichever method you prefer. You can customize your plan based on whether you need help full-time or just on-demand. Ruby’s virtual receptionists are friendly and knowledgeable, so you know your business will be well represented.
Adding a live virtual receptionist function will ensure that your customers are always satisfied and get the answers they’re looking for, 24/7.
Paralegals as a Service from NextChapter
Another service to take advantage of is Paralegals as a Service from NextChapter. These experienced virtual legal professionals provide assistance with client intake and case preparation from a remote location, and can be hired when you need an extra hand.
NextChapter’s virtual paralegals can conduct your client interviews, obtain and upload client documents, prepare petitions, and any other scope of legal work. You can pay on a case-by-case basis or hourly to save money and still get the extra help you need to focus on other aspects of your practice. Working with a virtual paralegal will give you the flexibility you need to grow your business and create a more efficient practice.
These virtual tools will help you create a successful remote working environment for your law firm. Save money, focus more on your clients, and get the help you need, only when you need it. Contact NextChapter to learn more about how Paralegals as a Service can improve your law practice.