Robyn Hickey is an amazing virtual paralegal with NextChapter’s Paralegal as a Service offering. She’s located in Pennsylvania and reaches across the U.S. to help attorneys in many different districts.

Robyn loves the ins and outs of the legal process and navigating all the new judicial processes that she learns along the away. Helping people is why she does what she does. She says, “I want to help protect the interests of people both personally and professionally.”

In fact, the biggest driver for her is helping debtors create a clean slate so they can keep moving forward in their lives. Her part is ensuring they are following all court rules and requirements so they can succeed.

Cloud-based tools are a must for Robyn. With everything living on the web, she can integrate different processes and platforms all in one place. That’s why she loves working in NextChapter, which includes everything from client intake and communication to drafting the petition and filing with the court automatically. She swears by checklists so she always stays on task and can keep her clients on track.

The best part about NextChapter for Robyn is the MyChapter Client Portal. It’s easy for the clients to enter all their information, which can be directly imported into the petition. She can view initial information to get prepared for the right forms and documents needed down the road. The features in NextChapter help her reduce errors when filing with the court.

When Robyn isn’t helping legal clients, she’s coaching sports for her kids. She coaches soccer and is a football board member. She’s also a Boy Scout mom and volunteers within her community regularly, including for head-start classes and low-income families. Baking goodies is another of her passions outside of work.

Robyn Hickey has been a paralegal for seven years, and NextChapter couldn’t be happier to have her on our team of virtual paralegals!