Part of keeping up with an ever-mobile client base is your ability to communicate in the most advanced, simplest formats. Modern customers, and especially younger generations, want the ability to talk to their attorneys from anywhere, anytime, so texting has become a must-have communication method.
NextChapter is the first bankruptcy software to offer client texting directly through the application with NextMessage. This makes it fast and easy to communicate with your clients in their own preferred method, right on their mobile device. In-app client texting is changing the landscape of lawyer-client communication.
What are the other benefits of client texting?
In-app client texting
A major benefit of using NextChapter is the in-app texting feature, making everyone’s life easier. NextChapter is the first bankruptcy software to offer client texting. The app assigns you a local phone number for your firm, so you no longer have to give out your personal cellphone number.
This feature is a game-changer for your practice. Your clients will know right away that you’re a tech-savvy lawyer, which sets you apart from other attorneys in your area.
Improves client communication
When you make yourself more available to your clients, you’re able to communicate more often and more effectively. Along with phone calls, meetings, and emails, texting adds another layer to your communication strategy that enhances your interactions and increases availability. With NextMessage, you can set up automated text reminders based on hearing and case dates, as well as send individualized messages to clients.
More accommodating to your client
Showing your clients that you care is one of the most important considerations for attorneys. With easy client texting, you’re showing your clients that you put their needs first and are always available should they need you or have a question.
Results in a more responsive client
On the other end of the spectrum, texting with your clients allows them to become more responsive and accountable. You can text them reminders about meetings or court dates so you all stay on the same page.
Faster, better way to communicate
There’s a reason that everybody texts these days: it’s one of the easiest ways to communicate. Unlike making a phone call, you can view and respond to a text whenever you’re free. This helps you keep ongoing communication. And with NextChapter, you receive an email notification as soon as your client sends a text reply, so you’ll never miss a response.
Access to unlimited conversation history
Another benefit of texting is that you’ll always have access to you and your client’s texting history. You can pull up important details instantly with unlimited SMS texting that NextChapter provides.
Sign up for NextChapter today to take advantage of this and many other communication benefits that both you and your modern clients will love. In today’s fast-paced world, it's necessary to use outdated communication methods.