Super Customer Support

NextChapter’s team is dedicated to providing excellent customer support. We supply comprehensive tools and resources so all NextChapter users can file their bankruptcy cases successfully.

Customer Success Team 🙎🙎

Meet our team members that are committed to helping your practice.

NextChapter's whole team plays a part in Customer Success by answering calls, chats and emails anytime. Katie is our Customer Success Manager. She organizes firm training webinars and is always ready to answer any questions you may have through day to day interactions with clients. Mandy is NextChapter’s COO. She plays a large role in leading webinars and providing general support to our customers as well. Mandy has been an integral part of NextChapter's team since the beginning. 

Katie is on the left and Mandy is on the right

Help Center 📑

Our robust Help Center is full of advice and answers to your NextChapter questions. Articles in the Help Center cover topics like setting up your account to filing the case - and everything else in between.

A search bar is located at the top of the page so you can find answers in seconds. Articles are organized into collections for you to find complete coverage of the topic you’re looking for in one place.

Contact Us ☎️

Talk with a member of our team directly through NextChapter’s in-app chat and by phone. To chat with us, click the orange icon on the bottom of your screen and we’ll be with you right away!

We’ll never leave you on hold - NextChapter is available by phone during normal business hours. Our team members respond promptly with solutions to your questions.

Training Videos 📽🎞

NextChapter has a number of training videos on Vimeo and Youtube! These videos are great learning resources. Watch our training videos to learn something new or as a refresher. Follow the links below to become a NextChapter expert!  

Webinars 💻

Our Customer Success Team provides live-webinars to get your firm up to speed with NextChapter. From review to introducing new features, NextChapter webinars are a must-watch for all users. You can view past webinars and reserve your spot for upcoming webinars here.

NextChapter created these resources so your firm can file bankruptcies for debtors in need. Our wide-range of support options are helping your firm move to it’s next chapter!